Privacy Policy for Lulu’s Treatment Room
This Privacy Policy describes how Lulu’s Treatment Room LTD (“we”, “us”, or “our”) collects, uses, and protects the personal information you provide on lulustreatmentroom.co.uk. This policy applies to information we collect on the Lulu’s Treatment Room website and through any related services.
1. Information We Collect
We may collect personal information such as:
- Name
- Contact information including email address
- Demographic information such as postcode, preferences, and interests
- Other information relevant to customer surveys and/or offers
2. How We Use Your Information
We use the collected information to understand your needs and provide you with better services. This includes but is not limited to:
- Internal record keeping.
- Improving our products and services.
- Sending promotional emails about new products, special offers, or other information which we think you may find interesting.
- Customizing the website according to your interests.
- Contacting you for market research purposes.
3. Facebook Messenger Embed
We have embedded Facebook Messenger on our website to provide you with an additional means of communication. If you use the Messenger service, Facebook may collect and process your personal data. Please review Facebook’s privacy policy to understand their data practices and how they handle your information.
4. Google Analytics
We use Google Analytics to collect information about how visitors use our website. Google Analytics uses cookies to track website usage and provides reports on website activity. This data helps us understand website traffic and usage patterns. Google’s privacy policy covers the data collected by Google Analytics.
5. WooCommerce and WordPress
Our website uses WooCommerce and WordPress to provide an online store and manage content. When you make a purchase or engage with our website, WooCommerce and WordPress may collect personal information necessary to complete the transaction or provide the requested service. Please review WooCommerce’s and WordPress’s respective privacy policies to understand how they handle your information.
6. Mailing Address
If you choose to provide us with your mailing address, we may use it for shipping purposes or to send you information related to your transactions. We respect your privacy and do not share your mailing address with third parties for marketing purposes.
7. Security
We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
8. Cookies
We use cookies to track and store information about your preferences. A cookie is a small file that asks for permission to be placed on your computer’s hard drive. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
9. Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites, and such sites are not governed by this privacy statement.
10. Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.
11. Updating This Privacy Policy
We may update this privacy policy from time to time. You should check this page occasionally to ensure that you are happy with any changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at lucy@lulustreatmentroom.ltd.uk.
Company number: 13852683